Customer Satisfaction

We sincerely hope that our customers will at all times be satisfied with the service they receive. If however, at any time we fail to live up to these standards or give you any grounds for dissatisfaction then please do tell us.  We have an established complaints procedure to aid this process.

Complaints that we cannot resolve may be referred to the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk/). 

 
 


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