Society Opens Agency in Cyncoed

9 March 2015

Cyncoed Opening

The Society continues its high street expansion with the opening of an agency at the Cyncoed offices of Kelvin Francis Estate Agents.

Located at 364 Cyncoed Road in the Cyncoed area of Cardiff, the new agency is the latest addition to the growing network of Monmouthshire Building Society agencies and branches across South Wales. The agency represents the Society’s continued commitment towards offering its products and services across new communities.

The first collaboration of its kind between Kelvin Francis and Monmouthshire Building Society, the new agency offers the Society’s competitive range of savings accounts, coupled with the personal approach to customer service that both organisations are renowned for.

Andrew Lewis, Chief Executive of Monmouthshire Building Society, said: “Providing a strong high-street presence is one of the fundamental aims of the Society and our customers and their communities are at the heart of everything we do. As a regional building society, we’re bucking the trend with our growing network of local high street branches and agencies, and we remain committed to offering a first class customer-focused experience supported by a wide range of competitive products.”

He continued: “Kelvin Francis has been in operation since 1978, and in that time they’ve established a highly respected reputation throughout the Cardiff area and beyond. We are delighted to be joining forces with them to further extend the availability of our competitive products and services.”

cyncoed 2

Kelvin Francis, a Director at Kelvin Francis & Co., welcomes the collaboration with Monmouthshire Building Society. He said: “Kelvin Francis has built up over thirty years of long-standing relationships with local residents, and we pride ourselves in providing the highest levels of customer service. We’re delighted to offer the savings products and services of a trusted mutual financial institution as an alternative to those provided by high-street banks.”

He continued: “Our small, friendly team, with their traditional face-to-face working practices, look forward to welcoming both existing and new customers in the Cyncoed area and beyond to come in and find out about the range of financial products available.”


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