Telephone Us
To provide you with a more personal customer service we don't use an automated call handling system associated with call centres. You can speak to a member of staff during our normal business hours.
Savings
- New account enquiries 01633 844 330
- Customer Services 01633 844 340
Mortgages
- New enquiries 01633 844 351 (9am-8pm Mon- Fri; 9am-4pm Sat)
- Application processing 01633 844 360
- Customer Services 01633 844 370
- Payment difficulties 01633 844 333
Insurance
- New account enquiries 01633 844 390
- Customer Services 01633 844 370
Charitable Foundation enquiries
- 01633 844 470 (Monday- Friday)
Financial Planning
- Monmouthshire Independent Financial Advisers
- 01633 844 300
Commercial Insurance Services
- Monmouthshire Insurance Services
- 01633 844 450 (Monday- Friday)
Head Office Fax Number
- 01633 844 445
Telephone calls may be monitored and/or recorded for security and training.
Our normal Head Office business hours are:
Monday - Friday: 9.00am - 5.00pm
Saturday: 9.00am - 1.00pm
Please note Branches, Agencies and some Head Office departments have different opening hours.


