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Established in Newport in 1869 to help local people build homes, we now help people across Wales and England buy properties and save for their future.
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Important Information about Funeral Plans

Please note from 30th April the Society will be unable to offer the service of providing pre-paid funeral plans. The reason for this is from 29 July 2022 the Financial Conduct Authority (FCA) will take responsibility for regulating the pre-paid funeral plan market.

In light of the new regulation, our supplier, Golden Charter has made the decision to stop selling pre-paid funeral plans through intermediaries (businesses like the Society, for example). The Society is disappointed that we will not be able to offer our members this service going forward.

What does this mean if you have a funeral plan with Golden Charter?

Your funeral plan with Golden Charter is safe. All plan holder contributions are held securely in The Golden Charter Trust and ring-fenced for future funerals for added protection.

If you have any questions about your funeral plan, please call Golden Charter on 0800 833 800.

 

Golden Charter Funeral Plans - FAQs
What does this change mean to my funeral plan with Golden Charter?
A

Your funeral plan with Golden Charter is safe, and there will be no changes to it. All plan holder contributions are held securely in The Golden Charter Trust and ring-fenced for future funerals for added protection.

Who do I need to speak to about my funeral plan?
A

As an existing plan holder you can contact Golden Charter directly. They can be contacted by telephone on 0800 833 800. Lines are open 9am-5pm, Mon-Fri.

Funeral Planning Services are provided by Golden Charter who are regulated by the Funeral Planning Authority. Registered in England No: 02511598. Golden Charter are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. Registered Office: Golden Charter Ltd, One Fleet Place, London, EC4M 7WS Tel: 0800 111 4514.