Protecting Yourself Online

The Internet provides a great way to communicate, share information and manage your finances but there are a number of threats that can potentially cause problems for you. You can help keep your information more secure by following these guidelines:

  • Always keep your online login details secure. Never write them down or tell anyone what they are.
  • Choose good strong passwords. Have a unique password for each site you visit and ensure they always contain a mix of letters and numbers. Avoid using common phrases or anything obvious like names or dates. Change your password regularly.
  • Be wary of unsolicited emails, even when they look like they have come from a trusted source. We will never ask you to disclose personal or payment information by email. If you have any doubts that an email claiming to be from the Society is not genuine then do not follow any links or reply to it – please telephone the Society.
  • Always make sure that you have anti-virus/spyware software and a personal firewall installed and activated. Update them on a regular basis so that you are better protected against new exploits. If you are using a home wireless network, ensure it is secure.
  • Use an up to date version of your chosen web browser, as this could reduce your chance of falling victim to online phishing scams, by displaying messages to alert you.
  • Make sure you download and install updates for your Operating System regularly to help protect your devices against new threats.
  • Never enter sensitive information such as account details, PINs or passwords into a website which you have accessed by clicking on a link within an email.
  • When accessing your accounts online or entering banking details check that the website is secure - look for the prefix 'https' and a locked padlock or unbroken key symbol. You can check the authenticity of a secure website by double clicking on the symbol.
  • Take extra care with attachments and emails - even when they appear innocent, they could contain a virus designed to steal your personal information.

If at anytime you believe someone has obtained, or tried to obtain, details of your Society accounts or your personal information please let us know by telephoning 01633 844 340.

If you want to know more about keeping yourself safe from fraud, we suggest the following websites which contain lots of information on ways to help you keep your financial information secure:


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