Telephone Us

To provide you with a more personal customer service we don't use an automated call handling system associated with call centres. You can speak to a member of staff during our normal business hours.

Savings

  • New account enquiries 01633 844 330 (9am*-5pm Mon- Fri; 9am-2pm Sat)
  • Customer Services 01633 844 340
  • My Accounts (online enquiries) 01633 844345

Mortgages

  • New enquiries 01633 844 351 (9am*-8pm Mon- Fri; 9am-4pm Sat)
  • Application processing 01633 844 360
  • Customer Services 01633 844 370
  • Payment difficulties 01633 844 333

Insurance

  • New account enquiries 01633 844 390 (9am*-5pm Mon- Fri; 9am-2pm Sat)
  • Customer Services 01633 844 370

My Accounts

  • My Accounts (online enquiries) 01633 844345

Charitable Foundation enquiries

  • 01633 844402 (Monday- Friday)

Commercial Insurance Services

Head Office Fax Number

  • 01633 844 445

Our normal Head Office business hours are:

Monday - Friday: 9.00am*- 5.00pm
Saturday: 9.00am - 2.00pm for new savings, mortgage and insurance enquiries.

*Please note that Head Office/all branches and selected agencies are open on Wednesdays from 9.30am.

Please note Branches, Agencies and some Head Office departments have different opening hours.

Telephone calls may be monitored and/or recorded for security and training.

 
 


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