Our Values

personal servicePERSONAL SERVICE

We commit to consistently providing services which are more friendly, personal, efficient and flexible than those of our main competitors.

competitive productsCOMPETITIVE PRODUCTS

We listen to our customers and ensure that, in a fast changing world, our products and services continue to match their requirements.

financial SecurityFINANCIAL SECURITY

We ensure that the financial strength and security built up over many years are maintained for the long-term benefit of present and future members.

community supportCOMMUNITY SUPPORT

We recognise as a mutual organisation the benefits of actively supporting the local communities in which we operate.

fair treatment


We strive to treat all customers fairly, balancing the interests of investing and borrowing customers as equitably as possible within the framework of market forces.


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