Face to Face

Opening an account Face to Face

• Opening an account with a personal cheque

If you are opening an account with a cheque drawn on your personal current account, no further documentation is required, as we will undertake an electronic check of your identity.

• Opening an account by cash or non-personal cheque

If you are opening an account with cash or a non-personal cheque (e.g. from another organisation), we will require one item from list 1, 2 or 3. We will also undertake an electronic check of your identity.

• Opening an account for a child (under 18)

If you are opening an account on behalf of a child, you must prove your identity as above. In addition, one document from list 4 will be required to prove the identity of the child. However, if you are opening a Child Trust Fund account, the voucher provided will act as a sufficient form of identification for the child.

If you are a child (under 18) opening an account to operate yourself, we will require one document from list 4 to prove your identity, and one document from list 3 to verify your address or that of your parent / guardian.

• If we are unable to prove your identity using our electronic verification system you will need to supply us with 2 documents as follows:

Two documents from either list 1 or 2

OR

One document from list 1 or 2 and one document from list 3


Regulations require that we see original documents.

If we are unable to prove your identity using our electronic verification system but you are opening an account with a personal cheque, only one item from list 1 is required.