Society Christmas and New Year Opening Hours

22 December 2015

Reindeer

Branch Opening Hours

The Society's opening hours across our branches during the festive period are as follows:

• Wednesday 23rd December – open 9.00am to 5.00pm*
• Thursday 24th December – open 9.00am to 12.30pm
• Friday 25th December – all branches closed
• Saturday 26th December – all branches closed
• Sunday 27th December – all branches closed
• Monday 28th December – all branches closed
• Tuesday 29th December – open 9.00am to 5.00pm*
• Wednesday 30th December – open 9.30am to 5.00pm*
• Thursday 31st December – open 9.00am to 5.00pm*
• Friday 1st January – all branches closed
• Saturday 2nd January - normal opening hours resume
• Sunday 3rd January – all branches closed
• Monday 4th January – open 9.00am to 5.00pm*

*The following branches close at 4.45pm: Birchgrove (Cardiff), Chepstow, Handpost, Monmouth, Risca and Usk

Agency Opening Hours


Agency opening hours during this period may differ so please check with your local agency office.

Phone Support - Mortgage Advice


From Thursday 17th December until Wednesday 23rd December, the mortgage advice phone line will only be open until 5.00pm during weekdays. Operational hours over the festive period are as follows:

• Thursday 24th December – open 9.00am to 12.30pm
• Friday 25th December – phone line closed
• Saturday 26th December – phone line closed
• Sunday 27th December – phone line closed
• Monday 28th December – phone line closed
• Tuesday 29th December – open 9.00am to 5.00pm
• Wednesday 30th December – open 9.30am to 5.00pm
• Thursday 31st December – open 9.00am to 5.00pm
• Friday 1st January – phone line closed
• Saturday 2nd January – open 9.00am to 4.00pm
• Sunday 3rd January – phone line closed
• Monday 4th January– normal operating hours (9.00am to 8.00pm) resume

‘My Accounts’ Service

The Society’s ‘My Accounts’ service will be closed from 12.30pm on Christmas Eve until Tuesday 29th December and will also be closed on New Years Day. Withdrawal requests received after 11.00am on Christmas Eve will be processed on 29th December, requests received after 2.00pm on New Years Eve will be processed on Monday 4th January.

We would like to wish all our customers a very Merry Christmas and a Happy New Year.

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