Launch Recite Me assistive technology
About Us
Established in Newport in 1869 to help local people build homes, we now help people across Wales and England buy properties and save for their future.
< !--Created with SVG-edit - https://svg-edit.googlecode.com/ --> Find out more
17 Nov 2025

Monmouth Branch Closure

**Important Notice for Customers - Monmouth Branch**

The flooding on Monmouth High Street has damaged our Monmouth branch and we’ll be closed for at least a week while we clean up. Our thoughts are with everyone in the community who has been impacted.

While we’re working as quickly as possible to reopen, our priority is with the safety of both our colleagues and customers.

In the meantime, you can access our services through our agencies in Ross and Usk. Our nearest branches are Caldicot and Chepstow. Full details can be found on our website www.monbs.com

Services are also available through our mobile app, which can be downloaded on the App or Play store.

Our team will contact any customers with appointments scheduled in the Monmouth branch this week and alternative arrangements will be offered. Our Monmouth branch phone line has been temporarily diverted to our Chepstow branch, where colleagues are ready to help with any queries.

As a reminder, our Monmouth branch is expected to remain closed for at least the next week. We’ll share further updates as more information becomes available. Thank you for your patience at this challenging time.