Contact | Monmouthshire Building Society | Monmouthshire Building Society

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Savings

New account enquiries 01633 844 330

Customer Services 01633 844 340

My Accounts (online enquiries) 01633 844 345

Mortgages

New mortgage enquiries 01633 844 351

Customer Services 01633 844 370

Intermediaries 01633 844 380

Call Me Back

Use the form to the right to arrange a call back.

Our Customer Service team is currently experiencing a high volume of calls due to the COVID-19 situation so call waiting times may be longer than usual. If the reason for your call is not urgent and does not require support in the next 24 hours, please try calling at another time.

All call backs are free of charge to both land lines and mobiles. Telephone calls may be monitored and/or recorded for security and training.

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Secure Contact Form

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If you need to change your address, click here to download and print a change of address form. Please complete the form and return to head office.
If you have forgotten your My Accounts password, please click the forgotten password link on the My Accounts homepage.

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How we use your personal information

We will only use the information entered above to contact you in regards to your enquiry. For more information about how we use your personal data, please see our privacy page.

Telephone calls may be monitored and/or recorded for security and training purposes. Monmouthshire Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register Number: 206052. FCA register address www.fca.org.uk/register/. We are members of the Financial Services Compensation Scheme. We are members of the Building Societies Association and UK Finance. Details of our Customer Satisfaction and Complaints procedures are available and complaints that we cannot resolve may be referred to the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk/). By accessing any part of this website, you shall be deemed to have accepted our Website Terms of Use.

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Call Me Back

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Secure Contact Form

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