Our Customer Service team is currently experiencing a high volume of calls due to the COVID-19 situation so call waiting times may be longer than usual. If the reason for your call is not urgent and does not require support in the next 24 hours, please try calling at another time.
We have created a dedicated enquiry form for mortgage customers who may be experiencing financial difficulties due to the impacts of COVID-19. If your call is regarding a mortgage repayment holiday, please complete our online form and a colleague will call you back:
All call backs are free of charge to both land lines and mobiles. Telephone calls may be monitored and/or recorded for security and training.