Graduate Callum gains a permanent role at the Society

Callum took part in the Welsh Financial Services Graduate Programme, run by the Welsh Contact Centre Forum. The programme is designed and delivered in collaboration with Welsh-based employers and delivers a programme of work experience over two years, through three industry placements.

After his placement at Monmouthshire Building Society, Callum has been offered a permanent role as Risk and Compliance Oversight Associate. He’ll be joining the Risk & Compliance Oversight team who oversee regulations, policies and procedures within the Society.

Callum, 23, said: “I’m really pleased to be offered a permanent role. There’s a real community feel within the business here. You really feel there is a supportive network. As a graduate you need an organisation to nurture you in your role and in this role especially, I was given responsibilities and challenges, and was guided by my manager and the wider team along the way.

Callum joined the Welsh Financial Services Graduate Programme in September 2019 and undertook a masters in Financial Services Management as part of the programme.

Callum added: “There’s so many roles in the financial services sector that people don’t realise exist. It’s a good scheme to get a qualification and industry experience, and it’s ended in full time employment, which is the ultimate goal.”

The Welsh Financial Services Graduate Programme is just one of the ways in which Monmouthshire Building Society attract new talent into the Society. The Society also participates in the Network 75 scheme, in partnership with the University of South Wales, which offers students the opportunity to gain hands-on experience while working in their desired sector while completing a degree.

Emma Smart, Senior People Associate at Monmouthshire Building Society said:

“The Welsh Graduate and Network 75 schemes offered by the Society not only promote talent development for individuals to build their skills, but also allow students to apply any knowledge learnt from their university course to their own role and work-based experience within the Society. These schemes are proving popular with students wishing to gain valuable experience in a specialism they desire whilst also having full support from the Society as the sponsor organisation. The society is proud to offer such entry routes into the sector."

Sandra Busby, Managing Director at the Welsh Contact Centre Forum added: “We are thrilled that Callum has secured a role. This this is testament to the success of the Welsh Financial Services Graduate programme. Congratulations Callum.”