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- Temporary Issue Affecting Some Direct Debit Collections
07 Oct 2026
Direct Debit Announcement
Temporary Issue Affecting Some Direct Debit Collections
We're aware of an issue affecting some Direct Debit collections and are working to resolve it. This will not adversely affect your account. You will not be charged any additional interest and there will be no impact on your credit file. Once resolved, we'll collect your Direct Debit automatically, and you do not need to take any action. Thank you for your patience.