Helpful Tips & Advice to Deal with Flooding

5 January 2016

Flooding Home Insurance

The UK has experienced unprecedented weather conditions over the past few months, with flooding and storms causing millions of pounds worth of damage to businesses and households.

By taking some basic precautions and planning ahead today, many incidents can be prevented or the effects of damage significantly minimised.

If you’re concerned about flooding or rising water levels in your area, be sure to read the following handy tips to help you prepare for an emergency situation:

  • Listen out for flood warnings on local TV and radio. The Environment Agency has a 24-hour information service called Floodline available on 0845 988 1188 or visit
  • Keep sandbags near (your local council may be able to provide these) and boards ready to block doors.
  • Keep insurance policy documents in a water-tight bag in a safe place.
  • Keep a note of your insurer's helpline number handy.
  • Prepare a 'Flood Pack' and make sure that everyone in your home or business knows where it is. The pack should include: a torch, first aid kit, warm clothes, blankets and bottles of water.
  • Ensure your mobile phone is upstairs and fully charged.
  • Think about where to park your car. Is it safe?
  • Keep your pets safe.
  • Be prepared to move furniture, valuable and sentimental items upstairs or to a safe place, out of danger.
  • If you receive warnings of imminent flooding, be ready to switch off gas and electricity supplies. If water begins to enter your home or business, turn off the gas and the electricity at the main fuse board.
  • Do not attempt to drive across flooded roads.
  • Ensure your home is adequately covered by the right level of home insurance. If your home or business is flooded, contact your insurance company as soon as possible.

Useful Websites

Here are some useful links and phone numbers to help you keep up to date on the latest storm and flood warnings:

The Environment Agency

• 24-hour Floodlines: 0845 988 1188 and 0345 988 1188
• Follow @envagency on Twitter.

Local Television and Radio

• Find your local BBC television and radio station here:

Local Council

• If your area is likely to be, or has been affected, your local council website will have information about key services.

Met Office Detailed Weather Information and Warnings
• Follow @MetOfficeUK on Twitter.

« back to list


Privacy & Cookies

We use cookies on this website to help make your experience of this website better. In compliance with changes to EU cookie legislation, and to control and remove cookies, please view our Privacy & Cookie policy. Please note, by continuing on this site you are agreeing for cookies to be placed on your computer.

I accept

This notice should only appear the first time you visit the site.